Help and contact

Chess Me Outside is made by one person. Mail reaches a human, and you get an answer.

Where to write

• Something broken, a puzzle that is wrong, or a monument that is no longer standing: support@chessmeoutside.com.
• Questions about your data, access or erasure: privacy@chessmeoutside.com.
• Unsafe behaviour, or anything involving a child: safety@chessmeoutside.com.

Privacy Officer

One person is in charge of protecting your personal information: the Privacy Officer, the founder of Chess Me Outside. Reach them at privacy@chessmeoutside.com with any question, request or complaint about your data.

What helps in your mail

Say which device you use, which version of the app, and where and when it happened. A screenshot usually saves a whole exchange.

Never send passwords. We will never ask for one.

Lost password

The sign-in screen has “I forgot my password”. You get a link that works once and expires quickly; using it signs you out everywhere.

Complaints and disputes

A formal complaint or dispute: grievance@chessmeoutside.com. The contact for complaints is Jan Bargeman. We acknowledge within 48 hours and resolve within one month.